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Customer Reviews
Ruby's Flowers & Gifts
Local Frankfort, KY florist
Average Customer Rating: 4.3 of 5 stars. (82 reviews)
Date: May 29, 2023
Name: Jennie P

State/Province:KY

Originally placed an order from 1800 flowers and they couldn't deliver. Won't use them again. Ruby's came through and did a great job.
Date: May 26, 2023
Name: Teri M

State/Province:FL

Most Beautiful Arrangement. My Mother-in-law Loved them. Thank you!
Date: May 19, 2023
Name: Jolene V

State/Province:KY

They were beautiful and I love supporting local.
Date: May 16, 2023
Name: Jennie P

State/Province:KY

Ruby's came through when a much bigger on line company called to say they couldn't deliver to a funeral home or church. Either I'm crazy or they are. Will definitely use Ruby's again.
Date: May 15, 2023
Name: GALINA D

State/Province:KY

On time, fresh & Beautiful.
Date: Apr 06, 2023
Name: Candie H

State/Province:KY

Absolutely beautiful flowers!
Date: Mar 01, 2023
Name: Betty P

State/Province:KY

I ordered the Plant Special Designer’s Choice Premium for my mom. The arrangement was beautiful and she loved it! I would definitely recommend Ruby’s Flowers & Gifts!
Date: Feb 27, 2023
Name: Paula H

State/Province:KY

The fruit basket was beautiful and had so much fruit! Thank you!
Date: Jun 06, 2022
Name: Raymond Suzanne C

State/Province:KY

Received several bouquets and all were excellent!
Date: May 16, 2022
Name: Chad W

State/Province:TX

She loves the flowers
Ruby's Reply:
Date: May 16, 2022, 10:36 am

Thank you. We are so glad she was pleased with her arrangement. We always strive to please our customers.
Date: May 05, 2022
Name: Richard S

State/Province:KY

Timely delivery and was really nice
Date: Apr 16, 2022
Name: Kim S

State/Province:KY

I ordered online and my friend was so pleased with the arrangement.
Date: Feb 26, 2022
Name: Timothy B

State/Province:OH

Not that bug of a selection
Date: Feb 17, 2022
Name: Alexis A

State/Province:KY

Very nice and timely! They were beautiful!
Date: Feb 10, 2022
Name: Susie M

State/Province:NM

Beautiful flowers, good experience
Date: Dec 23, 2021
Name: Brian M

State/Province:KY

Received the flower arrangement and it was beautiful!!
Date: Dec 17, 2021
Name: Jan M

State/Province:KY

It’s a beautiful bouquet. It was delivered in great shape.
Date: Nov 08, 2021
Name: Jamison A

State/Province:KY

Ordered an arrangement for my wife on our 19th anniversary. Chose the designers choice arrangement. My wife was blown away with the beautiful flowers! Easy online ordering! Highly recommend!
Date: Oct 31, 2021
Name: Linda M

State/Province:KY

I ordered online quickly and easily. I liked the image and price. My elderly aunt was very pleased with the bouquet and related that everyone who saw the arrangement commented on how pretty it was.
Date: Oct 29, 2021
Name: Barbara W

State/Province:KY

Beautiful arrangement!
Date: Sep 30, 2021
Name: Shannon B

State/Province:KY

Recipient loved the arrangement…thank you!
Date: Sep 06, 2021
Name: ernest b

State/Province:TX

Well done!
Date: Aug 27, 2021
Name: carla l

State/Province:KY

Easy ordering and the flower arrangement was so beautiful.
Date: Apr 19, 2021
Name: Heather C

State/Province:NC

I live out of state and chose Ruby's based off their customer ratings and feedback. Ruby's sent the most beautiful flowers to my grandmother for her 95th birthday! The arrangement was absolutely beautiful! Thank you!
Date: Mar 11, 2021
Name: Stacey H

State/Province:GA

When you are ordering a basket out of state, it can be a point of worry. However, Ruby's bypassed my expectations and made a beautiful basket for my loved one.
Date: Mar 05, 2021
Name: Lala W

State/Province:KY

My birthday flowers were beautiful!! Very creative floral design and colors! Thx!
Date: Feb 26, 2021
Name: Edith W

State/Province:KY

Beautiful bouquet
Date: Feb 19, 2021
Name: Jill G

State/Province:KY

Beautiful my mother loved them
Date: Jan 22, 2021
Name: Bruce C

State/Province:FL

Ms Ruby helped us during a difficult time. She was understanding, had exactly what we wanted at a fair price and also a fast delivery. So thankful to be able to rely on a buisness when I am Florida. Thank you Ms. Ruby.
Date: Nov 20, 2020
Name: Carla J

State/Province:KY

I received two beautiful vases of flowers this week. One was fall colors and one was whites. Both equally beautiful. I will definitely remember this shop for future floral needs.
Date: Sep 03, 2020
Name: Lena R

State/Province:KY

My Mom thought the flowers were beautiful
Date: Aug 24, 2020
Name: Beth S

State/Province:KY

Ordering online was easy. The flowers were delivered the. same day and were beautiful.
Date: Jul 27, 2020
Name: Kelly G

State/Province:KY

Just received beautiful flowers. Ruby's takes care of everything with no worries.
Date: Jul 16, 2020
Name: Patricia O

State/Province:KY

Never a worry when using Ruby's. Flowers once again were beautiful and perfectly arranged.
Ruby's Reply:
Date: Jul 16, 2020, 12:56 pm

Thank you. We always try to please.
Date: Jun 04, 2020
Name: Laura O

State/Province:KY

Flowers were beautiful!
Ruby's Reply:
Date: Jun 04, 2020, 1:03 pm

Thank you. So glad you enjoyed them.
Date: May 29, 2020
Name: Kelly G

State/Province:KY

I used your florist for the first time, but, certainly won't be the last. The flowers were beautiful.
Ruby's Reply:
Date: May 29, 2020, 4:44 pm

Thank you so much. I am so glad you were pleased with our product and our service. Ruby
Date: May 23, 2020
Name: Bud D

State/Province:KY

Wonderful service and great product. Flowers last a very long time.
Ruby's Reply:
Date: May 23, 2020, 11:26 am

Thank you so much. We always appreciate hearing from our customers. So glad you were pleased with our efforts.
Date: May 11, 2020
Name: Shirley F

State/Province:KY

Flowers were beautiful. Great service.
Date: Apr 21, 2020
Name: Cathy P

State/Province:FL

So far my mother in law has been very happy with everything you have sent her. I sure wish you guys would take pictures of the product of what you are sending so I could see it too. Thanks.
Date: Apr 05, 2020
Name: Taylor C

State/Province:KY

Very beautiful arrangement!
Date: Apr 02, 2020
Name: Kelli S

State/Province:KY

I ordered flowers for an 11-year-old's birthday. They were beautiful and were delivered right on time! Thank you so much, Ruby's! You helped make her birthday a happy one.
Date: Mar 22, 2020
Name: Bud D

State/Province:KY

Wonderful bouquet. On time as promised.
Date: Feb 13, 2020
Name: Eric S

State/Province:KY

I received a gift basket that contained many tasty treats.
Date: Dec 24, 2019
Name: Cathy P

State/Province:FL

The order was delivered when promised and they were very happy with the flowers. Thank you.
Date: Sep 30, 2019
Name: Beth P

State/Province:KY

Beautiful flower arrangement . Love the colors
Date: Sep 17, 2019
Name: Janice O

State/Province:KY

Got flowers from here yesterday. Perfect! Loved them!
Date: May 12, 2019
Name: Shirley F

State/Province:KY

Beautiful flowers. Excellent service
Ruby's Reply:
Date: May 13, 2019, 10:42 am

Thank you so much. It is greatly appreciated especially on holidays when things can get so hectic in a small shop. We always strive to do our best with our arrangements and our service.
Date: Oct 13, 2018
Name: Linda M

State/Province:KY

Gorgeous arrangement! Excellent compliment of flowers with vivid colors that took my breath when they arrived.
Date: Aug 13, 2018
Name: JESSICA P

State/Province:KY

I never received my order. I got charged for them but never got them. I call the number and the lady acts like she has no clue about my order.
Date: May 26, 2018
Name: Kimberly A

State/Province:FL

Needed flowers delivered for Mother's Day. Ruby's F&G created a beautiful arrangement. Delivered it on time! Excellent Service!
Date: Feb 01, 2018
Name: Michal M

State/Province:PA

Easy website to use. Nice variety and affordable prices. I appreciated the communication for delivery. Overall-very efficient process and very pleased. Thank you!
Date: Apr 24, 2017
Name: Phyllis C

State/Province:FL

I ordered vase that I like, but send different vase...
Date: Mar 20, 2017
Name: Dr Rana J

State/Province:KY

The flowers were beautiful- Colorful, lively and fresh! Thank you!
Date: Dec 03, 2016
Name: Carrianne w

State/Province:IN

Terrific. I was so worried about the delivery since I did it online, but your system told me it was delivered. I appreciate your service and the basket was perfect.
Date: Jun 24, 2016
Name: Joyce A A

State/Province:NC

Excellent service, great products.
Date: Jun 14, 2016
Name: Barbara C

State/Province:FL

Ordered flowers for my friend who lost her mother. They were gorgeous and delivered quickly. Will always order here for friends and family.
Date: Apr 23, 2016
Name: Sheri E

State/Province:OH

My mother loved her basket! My only issue was that I ordered a mylar balloon that didn't come with it but it was no big deal it was wrapped beautifully!
Date: Apr 22, 2016
Name: Mary S

State/Province:GA

I am in Georgia and wanted to give my Aunt something very special for her Birthday... I am hesitant to order things on line I can't see, but she was VERY please!! Thank you for your GREAT service!
Date: Mar 01, 2016
Name: Susan M

State/Province:IN

My sister liked your flower arrangement. I like supporting local businesses like Ruby's. But I thought the service & delivery fees were a bit high. Maybe because my sister's birthday was the day before Valentine's day??
Date: Feb 26, 2016
Name: Amanda A

State/Province:KY

Ms. Ruby does a fantastic job on my arrangements. I have ordered from her twice now, after previously using larger companies for years. I can most positively say I will be buying local from now on due to the kindness, professionalism, and quality I have received from Ruby's Flowers & Gifts.
Date: Feb 26, 2016
Name: Lewis H

State/Province:KY

Website was easy to use and flowers arrived just in time. The person I sent the flowers to loved the arrangement.
Date: Jan 19, 2016
Name: Laura S

State/Province:KY

My arrangement was absolutely gorgeous!
Date: Aug 07, 2015
Name: Roxanne H

State/Province:KY

The flowers were beautiful. Thank you so much.
Date: Jun 08, 2015
Name: Daralyn K

State/Province:KY

I was very happy with the basket I ordered. It was exactly what I needed, and Ruby's did an excellent job emailing me to keep me informed of when it was delivered. The recipient was very happy. I will definitely use this service again!
Date: Mar 13, 2015
Name: Heather M

State/Province:ID

Beautiful and exactly as pictured, thank you!
Date: Jan 31, 2015
Name: Paula K

State/Province:KY

Item was delivered on time and as promised, and recipient was delighted. Thanks.